We are a remote practice and only offering tele-health sessions over zoom. We do not offer in person services.

Individual session is $140 – 50 min 
Initial intake session is $175 –  50-60 mins

Coaching session is $140 – 50 min

All insurance claims require diagnoses and release of clinical information to prove medical necessity for therapeutic services.  If you opt to not use insurance, insurance has no say in the course of your treatment.

Additional reasons you might not want to use insurance:
– high deductible plans
– security clearance, sensitive, political, or military employment
– divorce and/or custodial proceedings
– general desire for privacy.

Many individuals do not appreciate labels and diagnoses

Insurance does not cover coaching sessions. We do not provide superbills for coaching sessions.

We are in network with Premera, Lifewise, Regence, Aetna, and Cigna. (and out of network with Coordinated Care, Kaiser, United etc.)

All other insurance plans we are considered out of network with.
We are happy to provide you with a super bill for reimbursement.

If your policy provides for out-of-network providers, your insurance company will reimburse you for a portion or all of your session fee. Any reimbursement provided by the insurance company goes directly to you, the client.

We cannot guarantee your insurance coverage and encourage you to call your insurance company to verify your benefits, cost of copay, and or deductible.

We encourage you to check out Reimbursify. Reimbursify (https://reimbursify.com) is an online service that will do your out-of-network billing for you. Reimbursify will check if your insurance company will reimburse you, and if so they will collect your invoice or super-bill and submit your claim on your behalf. The app is free to download and each claim (one session) is $2.99. You can also purchase packages at a discount. If there is an error with the claim, Reimbursify will work with you to resolve it, free of charge.

You will not be able to be reimbursed for coaching sessions, as they are not covered by insurance. We do not provide superbills for coaching sessions. However you may use your HSA/FSA funds towards this.K

No. We do not verify benefits. Not all insurance companies are created equal – the same goes for each insurance policy. Therefore it is up to the client to contact their insurance company to find out what their deductible, copay, and coverage is. We will however let you know if we are in network or not. And we will also provide you with a super bill for reimbursement from your insurance if we are out of network with your carrier. 

Yes, here at Zane Counseling we speak fluent teen and have expertise in supporting teens mental health.

We require 48 hour cancellation notice via email. When a session is cancelled without adequate notice, we are unable to fill this time slot by offering it to another client.  A full session fee will be charged for a missed or late cancelled appointment without giving 48 hour notice.

Yes. We are licensed to serve anyone residing anywhere in the state of WA as a resident

Please dial 911 for any medical or safety emergencies. If you or someone in your life is experiencing any mental health crises, please dial 1-844-493-8255 or text “TALK” to 38255.

At this time, we do not provide services to children under the age of 13. As a fully remote practice, we have also found that we are not best equipped to support individuals experiencing active suicidal ideation, self-harm, or conditions such as Borderline Personality Disorder, Bipolar Disorder, or Schizophrenia.

For individuals seeking support for these concerns, we strongly recommend connecting with in-person providers or programs that offer a higher level of care, where more comprehensive support can be provided. Please visit our resources page for provider recommendations.

At Zane Counseling, we are committed to transparency, fairness, and helping clients understand the cost of care. In compliance with the federal No Surprises Act, you have the right to receive clear information about the cost of your healthcare services before receiving treatment.

Insurance & Network Participation

We currently accept and are in-network with the following insurance providers:

• Blue Cross Blue Shield (BCBS)

• Regence

• Premera Blue Cross

• Aetna

• Cigna

We encourage clients to verify their individual benefits and coverage directly with their insurance provider prior to beginning services.

Your Right to a Good Faith Estimate

If you are uninsured or choose not to use insurance, you have the right to receive a “Good Faith Estimate” explaining the expected cost of your mental health services.

You may request:

• An estimate of the total expected cost of services

• Information regarding provider network participation

• Clarification about billing policies and fees

Protection From Surprise Billing

The No Surprises Act protects clients from unexpected medical bills in certain situations involving emergency care or out-of-network services. Zane Counseling follows all applicable federal guidelines to help ensure transparent and fair billing practices.

Learn More About Your Rights

For additional information about the No Surprises Act and your rights as a healthcare consumer, please visit the Washington State Office of the Insurance Commissioner.

Questions?

If you have any questions about billing, insurance coverage, or your rights under the No Surprises Act, please contact our team. We are happy to help.